Return and Refund Policy
Last updated: October 20, 2023
Thank you for shopping at eShopplex.
The following terms are applicable for any products that You purchased with Us.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to eShopplex.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to eShopplex, accessible from https://eshopplex.com.au/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Conditions for Returns
We do not issues change of mind returns.
We only accept returns for defected or damaged products.
Defected/damaged Goods must be returned in the original packaging.
If you have received defected/damaged goods you must let us know within 2 days after the delivery and provide appropriate proofs.
Returning Goods
You should send the Goods at the following address:
Attention: Return ##Order Number
eShopplex
5/17 Perpetual Street
Truganina
VIC 3029
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@eshopplex.com
- By visiting this page on our website: https://eshopplex.com.au/contact/
