Return and Refund Policy

Last updated: October 20, 2023

Thank you for shopping at eShopplex.

The following terms are applicable for any products that You purchased with Us.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to eShopplex.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to eShopplex, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

We do not issues change of mind returns.
We only accept returns for defected or damaged products.
Defected/damaged Goods must be returned in the original packaging.
If you have received defected/damaged goods you must let us know within 2 days after the delivery and provide appropriate proofs.

Returning Goods

You should send the Goods at the following address:

Attention: Return ##Order Number
5/17 Perpetual Street
VIC 3029

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: